XBENEFITS Privacy Policy
Effective Date: April 9th, 2024
XBENEFITS, LLC and its affiliates (collectively, “XBENEFITS”) are committed to respecting and protecting your privacy by developing and deploying technology intended to give you a powerful and safe online experience. We want you to use our Website and the XBENEFITS services (the “Services”) with the knowledge that any Personal Information (as defined in Section 1(A)) you give us is held in accordance with the law. We have written this Privacy Statement to tell you:
What Personal Information we collect about you when you use the XBENEFITS Website (as defined below);
- Whom we may share your Personal Information with;
- The legal basis for using your Personal Information;
- How we store your Personal Information and how long we retain it;
- Your rights relating to your Personal Information; and
- How we protect your Personal Information.
The “XBENEFITS Website” (www.XBENEFITS.com) is provided to convey information to you about the Services. The XBENEFITS Website contains things such as literature, demos, and company information. From the XBENEFITS Website, you can choose to allow XBENEFITS to communicate with you regarding your interests.
PLEASE NOTE THAT XBENEFITS PROVIDES MARKETING SERVICES TO ITS VENDORS OR AFFILIATES (EACH, A “PARTNER”). AS PART OF THE SERVICES, ALL INFORMATION UPLOADED BY A XBENEFITS PARTNER IS PROVIDED BY THAT PARTNER AND XBENEFITS ONLY PROCESSES SUCH INFORMATION IN ACCORDANCE WITH ITS AGREEMENT WITH THAT PARTNER AND THE REQUIREMENTS OF APPLICABLE LAW. XBENEFITS CANNOT REMOVE OR UPDATE YOUR PERSONAL INFORMATION STORED WITH A PARTNER.
IF YOU ARE AN INDIVIDUAL WHO HAS PROVIDED INFORMATION TO A PARTNER THROUGH ONE OF XBENEFITS’S PARTNERS OR HAVE APPLIED DIRECTLY THROUGH XBENEFITS, THIS PRIVACY POLICY APPLIES TO YOU, BUT ONLY AS IT PERTAINS TO PERSONAL INFORMATION STORED OR COLLECTED BY XBENEFITS.
- Personal Information. We Collect About You When You Use the XBENEFITS Website:
When you use the XBENEFITS Website, XBENEFITS may collect the following:
- Personal Information. You Share with XBENEFITS. “Personal Information” is information relating to an identified or identifiable person, such as your name and email address, telephone number, organization name, username and login information, and billing details such as bank details or credit card information, and it is collected when you:
- Fill out an inquiry form on the XBENEFITS Website;
- Request our newsletter;
- Ask for a brochure or other information;
- Contact us by mail, email, or phone;
- Purchase Services from us; or
- Access and use the Services.
- Automatically-Collected Information. We may gather certain information from you when you visit the XBENEFITS Website, such as:
- Log and device data, e.g., your IP address, operating system, browser information, and device name;
- Location information, including your business address;
- The URL that referred you to the XBENEFITS Website;
- The number of times you visited the XBENEFITS Website; and
- The pages that you visit on the XBENEFITS Website.
- Information from Tracking Technologies. XBENEFITS uses cookies and other tracking technologies to make the XBENEFITS Website function and to improve our users’ browsing experiences. You can learn more about our cookies and your cookie choices here.
- Personal Information. We Collect from Other Sources. XBENEFITS may work with other organizations such as internet search engines, marketing organizations, and cookie providers who may provide us with Personal Information about you.
- Personal Information We May Obtain From Third Parties:
Links to Other Sites. The XBENEFITS Website contains links to other sites that are not owned or controlled by XBENEFITS. Please be aware that if you click on one of these links or sites that is not controlled by XBENEFITS, you may be subject to privacy policies of the owner of that site. XBENEFITS is not responsible for the privacy practices of other companies or Website.
Social Media Widgets. The XBENEFITS Website includes social media features, similar to the Facebook “like” button and widgets, such as the “share this” button or interactive mini-programs that run on the XBENEFITS Website. These features may collect your IP address, which page you are visiting on the XBENEFITS Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the XBENEFITS Website. Your interactions with these features are governed by the privacy policy of the companies providing them.
Single Sign-On. You share information about your activities on the XBENEFITS Website using sign-in services such as Facebook Connect or an open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign-up form.
- Whom We May Share Your Personal Information With:
Sharing your Personal Information with Other Third Parties. XBENEFITS may share Personal Information about you with certain third parties to:
- Send you emails or other communications, including Services-related notices and marketing content (subject to your rights to opt out of certain communications);
- Our business partners, suppliers, vendors and sub-contractors in connection with the provision of the Services;
- Our website providers who keep the XBENEFITS Website up and running;
- Analytics and search engine providers who analyze information regarding use of the XBENEFITS Website;
- Enforce the XBENEFITS Terms of Service (XBENEFITS.com/terms), prevent fraud, or respond to security issues;
- If we are required by law and/or to enforce or apply our Terms of Service or service agreements. This includes lawful requests by public or legal authorities, including to meet national security or law enforcement requirements in matters related to how your Personal Information is used and maintained, and exchanging information with other organizations for the purposes of fraud protection and credit risk reduction; and
- In the event XBENEFITS goes through a business transition, such as a merger, acquisition by another company, sale of all or a portion of its assets, or bankruptcy. You will be notified via a prominent notice on the XBENEFITS Website for 30 days of any such change in ownership or control of your Personal Information.
It is important for you to know ways that XBENEFITS does NOT use or share personal information. Specifically:
- XBENEFITS does not publicly disclose financial or payment information.
- XBENEFITS does not publicly disclose authentication information.
- XBENEFITS prohibits the collection and use of your general web browsing activity.
- XBENEFITS only gathers information about your visits to the XBENEFITS Website for the purposes described earlier on this page.
Where XBENEFITS is permitted by applicable Data Protection Legislation or applicable Data Protection Agreements to use Personal Data for its internal business purposes in an aggregated and de-identified manner, XBENEFITS agrees to take reasonable measures designed to ensure that the Personal Data cannot be associated with an individual (or, household, where applicable), publicly commits to maintain and use the information in de-identified form only and make no attempt to re-identify the information except where necessary to test its de-identification processes, and contractually obligates any authorized recipients to comply with these obligations.
- The Legal Basis for Using Your Personal Information:
The law only allows us to use your Personal Information in certain limited circumstances, which we have listed below:
- Where you consent to XBENEFITS using your Personal Information. For example, when you submit information to us on the XBENEFITS Website (e.g., by requesting a demo or information related to the Services), we will process that information to comply with your request for further information. This may include sharing your Personal Information with one of our trusted partners to help facilitate responding to your request. Trusted partners may include trainers, resellers, and implementation or integration specialists.
- To perform under the contract we have with you. Examples of how we may use your Personal Information to comply with a contract that we have entered into with you are:
- To provide the Services you have requested.
- To administer the Services, process your payment, and provide you with other requested services.
- Where it is related to XBENEFITS’ legitimate interests. We consider that we have a legitimate interest in providing you with marketing information about XBENEFITS products and services similar to those that you have subscribed to or inquired about. We will give you the option to opt-out of receiving further communications at the time that you give us your Personal Information and every time we send you a marketing email or letter.
- Where we need to comply with a legal obligation. Examples of how we may use your Personal Information to fulfill a legal obligation are:
- To keep records for tax purposes.
- To comply with requests from local, state, or federal governments or law enforcement officials.
- To comply with any judicial, administrative, or similar proceeding or order, such as a subpoena.
- To investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, this Privacy Statement, or the rights of third parties or to investigate any suspected conduct which we deem improper.
- How We Store and Protect Your Personal Information:
Storage of Personal Information. We are committed to ensuring that we have appropriate technical, administrative, organizational, and physical safeguards in place to ensure that your Personal Information is protected against loss or misuse. All Personal Information you provide to us is stored on XBENEFITS’ secure servers or on secure servers operated by reputable third-party vendors. XBENEFITS encrypts all data transmissions using modern cryptography methods such as HTTPS with current TLS security protocols. By using the XBENEFITS Website, you authorize XBENEFITS to transfer, store, and process your Personal Information in the United States or any other country in which XBENEFITS or its affiliates and subcontractors maintain facilities or operations.
Retention of information. We only hold your Personal Information for as long as necessary for the purposes for which we collected your information.
- Your Rights in and to Your Personal Information:
Identifying the Controller and Processor of Personal Information. XBENEFITS is the controller of your Personal Information. XBENEFITS has different vendors around the world that provide the assist XBENEFITS with its Services. As noted above, XBENEFITS is a service provider and processor for its Partners, and it may process Partner data at the direction of its Partners. To the extent that you have questions about a specific Partner’s privacy practices, please review that Partner’s privacy policy.
Accessing Personal Information. You have the right to access the Personal Information about you that we control. If you wish to receive a copy of that Personal Information, please contact support@XBENEFITS.com or write to us at our postal address listed below.
Revoking Consent and Restricting Processing of your Personal Information. In those circumstances where we process your Personal Information through your consent, you have the right to revoke that consent at any time. Additionally, in certain circumstances, you may request that we temporarily or permanently stop processing some or all of your Personal Information. To learn more about or exercise these rights, you may contact XBENEFITS at support@XBENEFITS.com.
Changing or Deleting your Personal Information. You can ask XBENEFITS at any time to change, amend, or delete the Personal Information that we hold about you or ask us not to contact you with any further marketing information. You can also ask us to restrict the information that we process about you. You can request that we change, amend, or delete your information or restrict our use of such information by emailing us at support@XBENEFITS.com.
Opting Out of Direct Marketing. You have the right to opt out of direct marketing communications from us. To exercise this right, you may contact XBENEFITS at support@XBENEFITS.com. You may also opt out of marketing communications using the link provided in any marketing email from XBENEFITS. If you do not opt out of receiving mailings, XBENEFITS will communicate with you (generally by email or the XBENEFITS support website) to provide support, request feedback, provide marketing and service information, request marketing input, and provide special offers and incentives related to XBENEFITS. Please note that if you opt out of marketing communications, you may still receive Service-related communications unrelated to marketing, such as transaction confirmations and responses to requests.
Blogs and Forums. The XBENEFITS Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access the XBENEFITS Website. We are not responsible for any Personal Information you choose to submit in these forums or other community sites. We display personal testimonials of satisfied Partners on the XBENEFITS Website in addition to other endorsements. With your prior consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@XBENEFITS.com.
Rights of California Users. California law provides California residents with additional rights. For more information about these rights and how to exercise them, please see our California Privacy Notice.
Right to Prevent Automated Decision Making. You have a right to ask us to stop any automated decision making. We do not intentionally carry out such activities, but if you do have any questions or concerns, we would be happy to discuss them with you and you can contact us at support@XBENEFITS.com.
Transferring Personal Information. In certain circumstances, you have the right to request that your Personal Information is transferred by us to another organization (this is called “data portability”). Please contact us at support@XBENEFITS.com with the details of your request.
Contact your Local Supervisory Authority. At all times, you are free to contact and/or lodge a complaint with your local supervisory authority regarding the privacy concerns that you may have.
Binding Arbitration. There is the possibility, under certain conditions, for you to invoke binding arbitration for an incident involving your Personal Information.
Liability in Cases of Onward Transfers. XBENEFITS has liability in cases of onward transfers of Personal Information to third parties.
If you have questions or concerns about how your Personally Identifiable Information may be used by XBENEFITS, you may contact our Compliance Department by sending an email to support@XBENEFITS.com.
XBENEFITS has further committed to cooperate with the EU data protection authorities (DPAs) with regard to unresolved complaints concerning human resources data transferred from the EU in the context of the employment relationship. If you do not receive timely acknowledgment of your complaint from XBENEFITS, or if we have not addressed your complaint to your satisfaction, please contact the EU DPAs for more information or to file a complaint. The services of the EU DPAs are provided at no cost to you.
If you have questions or concerns about how your Personally Identifiable Information may be used by XBENEFITS, you may contact our Compliance Department by sending an email to support@XBENEFITS.com.
European Union Model Clauses. XBENEFITS offers European Union Model Clauses, also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our Partners that operate in the European Union, and other international transfers of Partner data. A copy of our standard data processing addendum, incorporating Model Clauses, is available by emailing support@XBENEFITS.com.
U.S. Government Oversight. XBENEFITS is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) or any other U.S. authorized statutory body.
- Miscellaneous:
Changes to this Privacy Statement
We reserve the right to modify this Privacy Statement at any time, so please review it frequently. If XBENEFITS decides to change our privacy practices, we will post those changes to this Privacy Statement on the XBENEFITS Website and any other places we deem appropriate so that you are aware of the changes. Your continued use of this Site following the posting of changes constitutes your acceptance of such changes. If you have any questions or comments about this Privacy Statement, our email address is support@XBENEFITS.com.
Children’s Personal Information
XBENEFITS does not knowingly receive, maintain, user, or transfer the Personal Information of any person under the age of 18. XBENEFITS’s Services and the XBENEFITS Website are not directed to children, and if you are aware of any child who has provided XBENEFITS his or her Personal Information we ask you please let us know by emailing support@XBENEFITS.com.
Questions about this Privacy Policy should be directed to:
Email: support@XBENEFITS.com
Mail: XBENEFITS, LLC
700 East Firmin Street
Kokomo, IN, 46902